JustAnswer
JustAnswer (founded 2003, San Francisco; 12,000+ verified experts answering 8,500-9,500 questions daily, 16M+ answered to date) pays established professionals — lawyers, doctors, veterinarians, mechan
Quick facts
| Fact | Detail |
|---|---|
| Category | Online Chat & Moderation |
| Platform type | Expert Q&A marketplace |
| Website | justanswer.com |
| Pay unit | Per answer, Revenue share |
| Payout methods | PayPal, ACH bank transfer, Venmo payout, Bank transfer |
| Payout cadence | Monthly, Threshold-based |
| Minimum age | 18+ (official Expert Agreement: 'Only individuals who are at least 18 years old and can form legally binding contracts under applicable law are permitted to apply to be or participate on the Platform as an Expert') |
| Countries | 15 tracked — Worldwide — experts can apply from many countries (application timelines differ: 4-7 days USA/Canada, 2-4 weeks elsewhere). Credential requirements explicitly cover US, UK, Canada, Australia, France, Germany, Ireland, New Zealand, Scotland, South Africa, Spain and other jurisdictions (e.g., UK Law, Canada Tax, Australia whitegoods, UK Plumbing specialties), and country-specific license frameworks exist across most categories, indicating genuine multi-country expert intake. |
| Languages | en |
| Equipment | Computer, Smartphone, Stable internet |
| Experience needed | Expert |
| Identity verification | Comprehensive verification: IDology identity verification, a third-party credential/background check (Justifacts) covering work experience, licensing, credentials and education (email link expires in 72 hours; up to a week to complete), a signed FCRA verification waiver (credit is not checked), and education/work-history/license details on the application (resume optional but speeds verification; LinkedIn profile helps). Legal-name contracting as an independent contractor with Form 1099 tax reporting. |
| Last verified | 2026-09-08 |
In one paragraph
JustAnswer pays for expert q&a answering — billed per answer, paid via PayPal and ACH bank transfer. Available: widely available. Minimum age 18+ (official Expert Agreement: 'Only individuals who are at least 18 years old and can form legally binding contracts under applicable law are permitted to apply to be or participate on the Platform as an Expert').
Visit JustAnswerPros & cons — facts only
Pros
- Pays via PayPal.
- Available in 15 tracked countries.
Cons
- Minimum payout not published — verify before your first cash-out.
- Entry gated by qualification/identity checks.
How to join JustAnswer
- Free online application at era.justanswer.com: choose specialty (Law, Medical, Veterinary, Cars, Computers, Consumer Electronics, Finance/Tax, Appraisals, Home Improvement, Wellness, Engineering, Boats, Heavy Equipment) plus up to 2 subcategories; provide education, work history (up to 10 verifiable employers/businesses), and licenses/certifications; sign the FCRA verification waiver; pass IDology identity verification; complete the Justifacts background check (72-hour link, ~1 week processing). Approved experts get a welcome email, an onboarding meeting with JustAnswer, and a profile build-out, then choose which questions to answer 24/7 with no scheduled shifts. Application takes about 4-7 days (USA/Canada) or 2-4 weeks elsewhere.
Signup involves: Sign up · Portfolio or resume · Identity verification · Approval or waitlist
Pay & payouts
- Billed per: Per answer, Revenue share
- Payout methods: PayPal, ACH bank transfer, Venmo payout, Bank transfer
- Payout cadence: Monthly, Threshold-based
- Minimum payout: Not published
Requirements
- Minimum age
- 18+ (official Expert Agreement: 'Only individuals who are at least 18 years old and can form legally binding contracts under applicable law are permitted to apply to be or participate on the Platform as an Expert')
- Languages
- English
- Identity verification
- Comprehensive verification: IDology identity verification, a third-party credential/background check (Justifacts) covering work experience, licensing, credentials and education (email link expires in 72 hours; up to a week to complete), a signed FCRA verification waiver (credit is not checked), and education/work-history/license details on the application (resume optional but speeds verification; LinkedIn profile helps). Legal-name contracting as an independent contractor with Form 1099 tax reporting.
- Skills
- Must already be a professional in your field — each category requires a combination of education, active licenses/certifications, and verified work experience (typically 2-5+ years; e.g., ASE mechanic certification + 2 years, or 5 years experience alone; US attorneys 4 years practicing; vets 2 years; CPAs/tax pros 5 years; UK lawyers 4 years). Strong written communication; ability to give complete, high-quality answers. Some categories accept years of relevant work experience in place of formal licensing (car/boat/heavy-equipment mechanics, computer experts, small-appliance and small-engine techs, appraisers, appliance-repair specialists).
- Equipment
- Own computer or smartphone ('Desktop or smartphone' per official page) and self-supplied equipment, workspace, and software per the Expert Agreement; answers are delivered via text chat, with optional phone-call premium services; no other special equipment stated.
Where it's available
Worldwide — experts can apply from many countries (application timelines differ: 4-7 days USA/Canada, 2-4 weeks elsewhere). Credential requirements explicitly cover US, UK, Canada, Australia, France, Germany, Ireland, New Zealand, Scotland, South Africa, Spain and other jurisdictions (e.g., UK Law, Canada Tax, Australia whitegoods, UK Plumbing specialties), and country-specific license frameworks exist across most categories, indicating genuine multi-country expert intake.
Restrictions: No country list published; eligibility depends on your jurisdiction's licensing laws ('based on your location you may be ineligible to provide certain consultative services subject to applicable law'). Legal-category experts must be licensed attorneys in good standing in at least one US or foreign jurisdiction. Current paying JustAnswer customers, their immediate family, and household members may not become Experts.
- Australia
- Brazil
- Canada
- Germany
- Egypt
- France
- United Kingdom
- India
- Mexico
- New Zealand
- Philippines
- Pakistan
- United States
- Vietnam
- South Africa
What kind of work
- Expert Q&A answering
- Technical support
- Customer support
Chat work types
- Technical support
- Customer support
- Live conversations
JustAnswer FAQ
Is JustAnswer legit?
Yes — JustAnswer is a real, operating platform. We verified its signup, payout, and policy pages directly on 2026-09-08 using 6 sources.
How does JustAnswer pay out?
Via PayPal, ACH bank transfer, Venmo payout, Bank transfer. Payout cadence: Monthly / Threshold-based.
Who can join JustAnswer?
Minimum age 18+ (official Expert Agreement: 'Only individuals who are at least 18 years old and can form legally binding contracts under applicable law are permitted to apply to be or participate on the Platform as an Expert'). Worldwide — experts can apply from many countries (application timelines differ: 4-7 days USA/Canada, 2-4 weeks elsewhere). Credential requirements explicitly cover US, UK, Canada, Australia, France, Germany, Ireland, New Zealand, Scotland, South Africa, Spain and other jurisdictions (e.g., UK Law, Canada Tax, Australia whitegoods, UK Plumbing specialties), and country-specific license frameworks exist across most categories, indicating genuine multi-country expert intake. Comprehensive verification: IDology identity verification, a third-party credential/background check (Justifacts) covering work experience, licensing, credentials and education (email link expires in 72 hours; up to a week to complete), a signed FCRA verification waiver (credit is not checked), and education/work-history/license details on the application (resume optional but speeds verification; LinkedIn profile helps). Legal-name contracting as an independent contractor with Form 1099 tax reporting.
How do I sign up for JustAnswer?
Free online application at era.justanswer.com: choose specialty (Law, Medical, Veterinary, Cars, Computers, Consumer Electronics, Finance/Tax, Appraisals, Home Improvement, Wellness, Engineering, Boats, Heavy Equipment) plus up to 2 subcategories; provide education, work history (up to 10 verifiable employers/businesses), and licenses/certifications; sign the FCRA verification waiver; pass IDology identity verification; complete the Justifacts background check (72-hour link, ~1 week processing). Approved experts get a welcome email, an onboarding meeting with JustAnswer, and a profile build-out, then choose which questions to answer 24/7 with no scheduled shifts. Application takes about 4-7 days (USA/Canada) or 2-4 weeks elsewhere.
What skills does JustAnswer require?
Must already be a professional in your field — each category requires a combination of education, active licenses/certifications, and verified work experience (typically 2-5+ years; e.g., ASE mechanic certification + 2 years, or 5 years experience alone; US attorneys 4 years practicing; vets 2 years; CPAs/tax pros 5 years; UK lawyers 4 years). Strong written communication; ability to give complete, high-quality answers. Some categories accept years of relevant work experience in place of formal licensing (car/boat/heavy-equipment mechanics, computer experts, small-appliance and small-engine techs, appraisers, appliance-repair specialists).
Sources & verification
Facts on this page were verified against 6 sources. Last full check: .
- era.justanswer.com officialchecked
- experthelp.justanswer.com officialchecked
- experthelp.justanswer.com officialchecked
- justanswer.com officialchecked